GRIEVANCES SETTLEMENT MECHANISM
 FOR RINL/VSP'S CUSTOMERS

Message for all existing / prospective RINL/VSP customers

It is our endeavor to give highest priority to our Customers and to ensure that their grievances / complaints are kept to the minimal. However, in case you are not satisfied with our services and have any complaint, you are most welcome to meet our Grievance Settlement Officers on the designated days and time as per following details:

Region

Grievance Settlement Officer

Address

Telephone no. &
e-mail address

Scheduled
day & time

East

GVN Prasad
Regional Manager (East)

RINL,VSP
OMDC Building, AG-104, SOURAV ABASAN ,2nd Floor , Sector- II, SALT LAKE CITY,KOLKATA - 700 091

033-22820049;033-22827896(Fax)
roeast@rediffmail.com
roeast@vizagsteel.com

Second Wednesday of every month.
(In case second Wednesday of the month happens to be a holiday. Second Thursday of the month)

West

Prashant Sagar
Regional Manager (West)

RINL,VSP
101, Free Press House,10th Floor Free Press Journal Road, Nariman Point, Mumbai-400021.

022-22843750,
022-22850982(Fax)
rowest@vizagsteel.com

North

Sanjay Garg
Regional Manager (North)

RINL,VSP
NBCC Plaza,4th Floor,4th Tower,East Side Sector-5,
Pushp Vihar New Delhi 110017

011-29565525
011-29565616(Fax) ronorth@vizagsteel.com

South

AP sekar
Regional Manager (South)

RINL,VSP
Rashmi Towers, 4th Floor, No. 1 Village Road, Nungambakkam, Chennai-600034

044-28240555/557
rinlsouth@yahoo.co.in
rosouth@vizagsteel.com

Andhra

Gunajit Roy
Regional Manager (Andhra)

RINL,VSP
Marketing Department,  Admn.Building, Visakhapatnam 530031

0891-2700274
0891-2518026(Fax)
roandhra@vizagsteel.com


ByProducts

Gunajit Roy
Regional Manager (Andhra)

RINL,VSP
Marketing Department,  Admn.Building, Visakhapatnam 530031

0891-2518030
0891-2518474(Fax)
mktgbp@vizagsteel.com



In case your grievance is still not resolved to your satisfaction at the Regional level, you can approach our HQs Grievance Redressal Officer as per following details:

HQs

Deshikachar
CGM (Mktg & Services)

RINL,VSP,
Marketing Department,
Admn. Building,
Visakhapatnam-530031.

0891-2705102
0891-2518025(Fax)
deshi@vizagsteel.com

 

Second Wednesday of every month.
(In case second Wednesday of the month happens to be a holiday. Second Thursday of the month)